Privacy Policy
At The Synergy Sphere (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, whether you are a candidate, client, or visitor to our website. By using our services or visiting our website, you consent to the collection and use of your personal data in accordance with this Privacy Policy.
- 1. Information We Collect
We collect the following types of personal information:
• Personal Identifiers: Name, contact details (email, phone number), address.
• Employment Information: CV/resume, employment history, professional qualifications, work preferences, and any other information you provide to us for recruitment purposes.
• Sensitive Data (when applicable): For example, data related to your health, criminal records, or other special categories of data required to assess suitability for specific roles (with your explicit consent where necessary).
• Website Usage Information: Data collected automatically when you visit our website, such as IP address, browser type, device type, and browsing behaviour. This may include the use of cookies (please see our Cookie Policy for more details).
- 2. How We Use Your Information
We use your personal data for the following purposes:
• Recruitment: To match you with job opportunities, share your profile with clients, and facilitate the recruitment process.
• Client Services: To provide our recruitment services to clients, such as understanding their staffing needs and matching them with suitable candidates.
• Communication: To contact you regarding job opportunities, provide updates on your application status, or communicate about our services.
• Legal Obligations: To comply with legal, regulatory, or compliance obligations, including verifying your eligibility to work or carrying out background checks.
• Website Improvement: To improve the functionality and user experience of our website, and to monitor the effectiveness of our communications.
- 3. How We Share Your Information
We will only share your personal data in the following situations:
• With Clients: We may share your details with our clients (employers or recruiters) to consider you for specific job roles.
• With Service Providers: We may share your data with third-party service providers who assist us in carrying out our recruitment and business operations, such as IT service providers, background check companies, and email marketing platforms. These service providers are required to maintain confidentiality and use your personal data solely for the purposes we have defined.
• Legal Requirements: We may disclose your personal data when required by law, regulation, or legal process, or to respond to requests from government authorities.
- 4. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. While we take reasonable steps to protect your data, no system is completely secure. You are also responsible for maintaining the confidentiality of any personal account information.
- 5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you are a candidate, we may retain your data for future job opportunities unless you request its deletion.
- 6. Your Rights
Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:
• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your personal data.
• Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
• Right to Restriction: You can request that we limit the processing of your personal data under certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to our processing of your personal data, including for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at the contact details below. We will respond to your request within the timeframe required by law.
- 7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the user experience on our website. You can learn more about the types of cookies we use and how you can control them in our Cookie Policy.
- 8. International Data Transfers
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure that your data is protected through appropriate safeguards, such as standard contractual clauses or other legal mechanisms.
- 9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party sites you visit.
- 10. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us, and we will take appropriate action.
- 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date. Please review this Privacy Policy regularly for any changes.
